Wayne’s Windscreens
1. Introduction
Wayne’s Windscreens (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Australian privacy laws and Meta’s advertising standards.
2. Information We Collect
We may collect the following types of personal information:
- Name, phone number, email address, and residential or business address.
- Vehicle details required for windscreen replacement services.
- Payment information when you make a purchase.
- Information you provide when you contact us or interact with our website and social media pages.
- Data related to your use of our website, including IP address, browser type, and device information (via cookies and analytics tools).
3. How We Use Your Information
We use your information to:
- Provide and improve our windscreen replacement services.
- Respond to your enquiries and process bookings.
- Send updates, promotions, and marketing communications (you can opt out anytime).
- Comply with legal obligations and protect against fraudulent activities.
- Improve website functionality and user experience.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers assisting in our business operations (e.g., payment processors, IT support, marketing platforms).
- Legal authorities when required by law.
- Meta and other advertising platforms to deliver targeted ads based on your interactions with our website or services.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and for advertising purposes. By using our website, you consent to our use of cookies. You can manage cookie preferences via your browser settings.
6. Data Security
We implement security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage you to take precautions when sharing personal data.
7. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt out of marketing communications at any time.
- Request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website and social media pages may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
10. Contact Us
For any privacy-related questions or requests, please contact us at:
Wayne’s Windscreens
