Privacy Policy
At Wayne’s Windscreens, we are dedicated to delivering exceptional services while safeguarding your privacy. This policy serves as our commitment to managing your Personal Information responsibly.
We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth), ensuring that your Personal Information is collected, used, disclosed, stored, secured, and disposed of in compliance with these regulations. For more details on the Australian Privacy Principles, visit the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information refers to data that identifies an individual, such as names, addresses, email addresses, and phone numbers. We collect this information through various means, including interviews, correspondence, our website wayneswindscreens.com.au, and third-party sources. Our primary goal in collecting your Personal Information is to provide you with our services, share information with our clients, and for marketing purposes. You can opt out of our mailing/marketing lists at any time by contacting us in writing.
We will always explain why we are collecting your Personal Information and how we intend to use it. Sensitive Information
Sensitive information, as defined by the Privacy Act, includes details like racial or ethnic origin, political opinions, religious beliefs, and health information. We handle sensitive information with utmost care, using it only for the purposes for which it was obtained or with your consent.
Third Parties
While we primarily collect Personal Information directly from you, there may be instances where we receive information from third parties. In such cases, we will ensure that you are informed about the information provided by these third parties. Disclosure of Personal Information
We may disclose your Personal Information in situations where you have consented to the disclosure or where it is required by law.
Security of Personal Information
Your Personal Information is stored securely to prevent misuse, loss, or unauthorized access. When your information is no longer needed, we will take steps to either destroy it or de-identify it. Client files containing Personal Information will be retained for a minimum of 7 years.
Access to your Personal Information
You have the right to access and update your Personal Information in our records, with certain exceptions. We will not charge a fee for access requests, but an administrative fee may apply for providing copies of your information. To protect your privacy, we may request identification before releasing the requested information.
Maintaining the Quality of your Personal Information
We strive to keep your Personal Information accurate and up-to-date. If you notice any inaccuracies, please inform us promptly so we can rectify the information and continue providing quality services to you.
Policy Updates
This Privacy Policy is subject to periodic updates, and the latest version can be found on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or concerns regarding our Privacy Policy, please reach out to us at:
